All Systems Operational
Uptime over the past 90 days. View historical uptime.
User Interface and APIs ? Operational
90 days ago
100.0 % uptime
Today
Network Servers ? Operational
90 days ago
100.0 % uptime
Today
Remote Communications ? Operational
90 days ago
99.73 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 23, 2024

No incidents reported today.

Nov 22, 2024

No incidents reported.

Nov 21, 2024
Lost connectivity to all LoRa devices
Resolved - All systems recovered.
Nov 21, 23:15 GMT
Update - Data is continuing to backfill, we are continuing to monitor the performance of the system.
Nov 21, 23:03 GMT
Update - Connection has successfully been re-established for all systems. You may notice some delay as data backfills. We will continue to monitor the performance of the system.
Nov 21, 21:58 GMT
Monitoring - Our suppliers have now identified a resolution and are working towards recovering all systems within the next hour. We will deliver confirmation when all systems are re-established.
Nov 21, 21:08 GMT
Update - Due to supplier connectivity issues, we are currently experiencing a P1 incident. All customers with critical monitoring systems that use LoRa devices are advised to manually monitor until further notice.
Nov 21, 20:05 GMT
Investigating - We are currently investigating this issue.
Nov 21, 19:06 GMT
Lost connectivity to all LoRa devices
Resolved - Connectivity to all LoRa devices has been lost.
Nov 21, 18:00 GMT
Approx. 500 Lora Gateways Offline
Resolved - The issue has been resolved and gateway statuses have returned to normal
Nov 21, 03:39 GMT
Identified - Our connectivity partner have engaged with Jersey Telecom support who have notified them they have an active incident.

From 00:48 UTC we have started to see affected gateways coming back online.

We continue to monitor the situation.
Nov 21, 01:25 GMT
Investigating - At 23:30 we started to receive alerts for Lora gateways using Jersey Telecom SIMs.

By 00:00 there are approx. 500 Lora gateways offline.

Our connectivity partner have been notified and we are awaiting an initial response from them.

No data loss is anticipated, affected gateways will buffer data and deliver once connectivity is restored.
Nov 21, 00:20 GMT
Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

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